Below is a breakdown of this item:

2011 2010 Change
In thousands of Euro
Employee costs 19,121 18,655 466
Maintenance and cleaning 7,380 6,887 493
Energy, telephone and telex 18,926 17,918 1,008
Postal expenses 686 581 105
Commissions paid 610 899 (289)
Advertising and promotion 31,012 31,899 (887)
Technical, legal and tax consultancy and services 32,687 32,014 673
Company boards operating costs 2,114 2,248 (134)
Insurance 4,019 3,710 309
Third party work 20,972 18,811 2,161
Transport costs (vehicles and spare parts) 43,192 48,198 (5,006)
Sundry commercial expenses 17,342 17,982 (640)
Expenses for public relations 2,242 3,494 (1,252)
Product warranty costs 20,783 14,947 5,836
Bank costs and factoring charges 6,926 4,792 2,134
Lease and rental costs 16,834 13,932 2,902
Other 18,045 15,480 2,565
Insurance from Group companies 66 57 9
Services from companies of the Group 1,892 4,985 (3,093)
Lease and rental costs of Group companies 1,635 869 766
Total costs for services 266,484 258,358 8,126

The increase is mainly due to higher warranty costs, partially offset, under other revenues, by reimbursements for costs incurred following an event concerning quality.

Lease and rental costs include lease rentals for business properties of €/000 8,317, as well as lease payments for car hire, computers and photocopiers.

Third party work of €/000 20,972 refers to processing of production parts.
The item “Other” includes costs for temporary work of €/000 347.